Privacy Policy

1. Introduction

bdtk77 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of every player, visitor, and prospective user who interacts with the bdtk77 website and its associated services. This Privacy Policy ("Policy") sets out in full the types of personal information bdtk77 collects, the lawful basis on which that information is processed, the purposes for which it is used, the circumstances in which it may be shared with third parties, how long it is retained, and the rights available to data subjects.

This Policy applies to all personal data collected through the bdtk77 website, mobile interface, customer support channels, payment systems, and any other point of contact between bdtk77 and its users. It should be read in conjunction with the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.

bdtk77 operates the platform primarily for players based in Bangladesh. All natural-language content on the platform is provided in English. Where this Policy references "personal data" or "personal information", these terms refer to any information that, alone or in combination with other data, can identify a living individual.

2. Data Controller

For the purposes of applicable data protection law, bdtk77 acts as the data controller in respect of all personal data collected through the platform. As data controller, bdtk77 determines the purposes and means by which your personal data is processed. Questions, requests, and complaints relating to data protection may be directed to the bdtk77 data protection contact at [email protected].

3. Personal Data We Collect

bdtk77 collects the following categories of personal data from users of the platform:

3.1 Identity Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used for age verification — 18+ requirement)
• Copies of identity documents (National Identity Card, passport, or driving licence) where submitted for KYC verification
• Selfie photographs submitted for identity verification purposes

3.2 Contact Data

• Mobile phone number (including bKash/Nagad-registered numbers)
• Email address
• Residential address or billing address where provided

3.3 Financial Data

• Mobile wallet identifiers (bKash account number, Nagad account number, Rocket account number, Upay account number)
• Bank account details where bank transfer is used (Dutch-Bangla Bank, BRAC Bank, or similar)
• Transaction records including deposit amounts, withdrawal amounts, dates, and payment methods
• Partial card numbers and card type (Visa, Mastercard) — full card numbers are processed exclusively by our PCI-DSS compliant payment gateway and are never stored by bdtk77

3.4 Gameplay & Betting Data

• Game history, betting history, wager amounts, and outcomes across all bdtk77 products (casino games, sports betting, bingo, fishing games, slots, and crash games)
• Bonus and promotion usage history
• Session durations and login timestamps
• Responsible gaming settings and self-exclusion status

3.5 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Unique device identifiers
• Cookie identifiers and session tokens (see Section 10)
• Referring website or link, where applicable

3.6 Communications Data

• Content of messages sent to bdtk77 customer support via chat, email, or any other support channel
• Records of promotional communications sent to you and your engagement with them

4. How We Collect Your Data

bdtk77 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or responding to surveys and promotions.
• Automated technologies: Data collected automatically when you access the bdtk77 platform, including via cookies, server logs, and similar tracking technologies that record technical and behavioural information about your session.
• Third-party payment processors: Transaction confirmation and fraud-screening data received from bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, and Mastercard gateway processors when you make a deposit or withdrawal.
• Identity verification providers: Where bdtk77 uses a third-party KYC or age-verification service, that provider may return verification results and document authenticity assessments to bdtk77.
• Game and platform providers: Gameplay outcome data, session logs, and responsible gaming signals received from third-party game studios whose products are hosted on bdtk77.

5. Purposes of Processing

bdtk77 processes your personal data for the following purposes. The table below maps each purpose to the categories of data involved.

6. Legal Basis for Processing

bdtk77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you have accepted, including account management, payment processing, and gameplay delivery.
• Legal obligation: Processing required to comply with applicable laws, including age verification, anti-money laundering checks, fraud prevention, and record-keeping obligations.
• Legitimate interests: Processing where bdtk77 has a legitimate business interest that is not overridden by your rights, including fraud detection, platform security, and responsible gaming monitoring.
• Consent: Processing for optional purposes such as sending promotional emails or push notifications, where you have given clear, informed consent. You may withdraw consent at any time by contacting [email protected] or updating your account communication preferences.

7. Sharing Your Personal Data

bdtk77 does not sell, rent, or trade your personal data to third parties for their own marketing purposes under any circumstances. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:

7.1 Payment Service Providers

Your financial data is shared with payment processors — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and card gateway providers (Visa, Mastercard) — solely to facilitate deposit and withdrawal transactions. These providers process your data under their own privacy frameworks and are independently responsible for their data handling practices.

7.2 Identity Verification Providers

Where required for KYC compliance, we may share identity documents and verification data with contracted third-party identity verification services. These providers are contractually bound to process your data only for the verification purpose and to apply appropriate security measures.

7.3 Game Content Providers

Game studios whose products are available on bdtk77 — including Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, Spribe, NetEnt, and Habanero — may receive session tokens and anonymised player identifiers to deliver game content and record results. These providers do not receive your full identity or financial data unless required for their own regulatory obligations.

7.4 Legal and Regulatory Authorities

bdtk77 may disclose personal data to law enforcement agencies, courts, regulators, or other public authorities where required to do so by law, court order, or to protect the rights, property, or safety of bdtk77, its players, or third parties.

7.5 Professional Advisers

Lawyers, auditors, and compliance consultants engaged by bdtk77 may access personal data on a need-to-know basis, subject to professional confidentiality obligations.

8. Data Retention

bdtk77 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account and identity data: Retained for the duration of your active account relationship with bdtk77, plus a minimum of five (5) years following account closure, to satisfy anti-money laundering and record-keeping obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Gameplay and betting history: Retained for a minimum of three (3) years from the date of the session or bet, or longer where required for dispute resolution.
• Customer support communications: Retained for three (3) years from the date of the communication, or until the relevant dispute or enquiry is fully resolved, whichever is later.
• Technical and device data: Retained for up to twelve (12) months from collection, unless required for ongoing fraud or security investigations.
• Consent records (for marketing): Retained for the duration of your consent and for two (2) years following withdrawal, as evidence of compliance.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9. Security Measures

bdtk77 implements a layered security framework designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:

• 256-bit SSL/TLS encryption on all connections between your device and bdtk77 servers, ensuring data in transit is protected from interception.
• Password hashing using industry-standard one-way cryptographic functions — your password is never stored in plain text and cannot be recovered by bdtk77 staff.
• PCI-DSS compliant payment processing — card payment data is handled exclusively by certified gateway providers and is not stored within bdtk77 infrastructure.
• Access controls limiting internal access to personal data to authorised personnel on a strict need-to-know basis, with access logs maintained and reviewed.
• Intrusion detection and monitoring systems operating continuously to identify and respond to suspicious activity on the bdtk77 platform.
• Regular security assessments and vulnerability testing conducted by qualified information security professionals.

While bdtk77 takes all reasonable steps to protect your data, no internet transmission or electronic storage system is entirely immune to risk. You are responsible for keeping your account credentials confidential and for notifying bdtk77 promptly at [email protected] if you suspect any unauthorised access to your account.

10. Cookies & Tracking Technologies

bdtk77 uses cookies and similar tracking technologies to operate the platform effectively, personalise your experience, and analyse platform usage. The following types of cookies may be used:

10.1 Strictly Necessary Cookies

These cookies are essential for the bdtk77 platform to function and cannot be disabled. They include session authentication tokens, security tokens, and cookies required to maintain your login state and game session integrity.

10.2 Functional Cookies

These cookies remember your preferences and settings — such as language, display preferences, and responsible gaming settings — to provide a more personalised experience on subsequent visits.

10.3 Analytics Cookies

bdtk77 uses analytics tools to understand how players interact with the platform in aggregate. This data is used solely to improve platform performance, identify technical issues, and optimise the user experience. Analytics data is processed in anonymised or pseudonymised form wherever possible.

10.4 Managing Cookies

You can control and delete cookies through your browser settings. Disabling strictly necessary cookies will impair your ability to use bdtk77, including the ability to log in and maintain a game session. Disabling functional or analytics cookies will not prevent you from using the platform but may reduce the quality of your experience.

11. Your Data Rights

Subject to applicable law and certain exceptions, you have the following rights in relation to your personal data held by bdtk77:

• Right of access: You may request a copy of the personal data bdtk77 holds about you, along with information about how it is processed.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations.
• Right to restrict processing: You may request that bdtk77 limits the processing of your data in certain circumstances, such as while a rectification request is being assessed.
• Right to data portability: Where processing is based on consent or contractual necessity and carried out by automated means, you may request your data in a commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests, including direct marketing. Where you object to direct marketing, processing for that purpose will cease immediately.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request". We will respond to all verifiable requests within 30 days. We may need to verify your identity before fulfilling a request to protect against unauthorised access to your data.

12. Protection of Minors

bdtk77 is strictly an adult platform and is not directed at persons under the age of 18. We do not knowingly collect personal data from individuals under 18 years of age. Age verification is a mandatory step in the bdtk77 registration and KYC process. If bdtk77 discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account permanently closed.

If you believe that a person under 18 has registered on bdtk77, please notify us immediately at [email protected] so that we can take prompt action. Parents and guardians are encouraged to make use of parental control tools to restrict access to gambling websites for minors in their household.

13. International Data Transfers

bdtk77 operates primarily for players in Bangladesh and endeavours to process data within the region where possible. Where data is transferred to third-party service providers or technology platforms located outside Bangladesh — including payment processors, cloud infrastructure providers, or game content studios — such transfers are conducted only where appropriate safeguards are in place to ensure that your data receives a level of protection consistent with this Policy.

Safeguards for international transfers may include standard contractual clauses, data processing agreements with vendors, and vendor security assessments. Where you have questions about the specific safeguards applied to international transfers of your data, please contact us at [email protected].

14. Changes to This Privacy Policy

bdtk77 reserves the right to update or revise this Privacy Policy at any time. Where changes are material, we will notify registered players by email or via an in-platform notification at least seven (7) days before the updated Policy takes effect. The effective date at the top of this page will be updated to reflect the most recent revision. Your continued use of the bdtk77 platform following the effective date of any update constitutes your acceptance of the revised Policy.

We encourage you to review this Policy periodically to remain informed about how we protect your personal data. Previous versions of this Policy are available upon request by contacting our support team.

15. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or about the way bdtk77 handles your personal data, please contact us using the details below:

• Email: [email protected] — please include "Privacy Policy" in the subject line
• Support Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: All privacy-related enquiries are acknowledged within 24 hours and fully responded to within 30 calendar days

For general platform questions, you may also consult our FAQ page. For information about responsible gaming tools and self-exclusion, please visit the Responsible Gaming page.